Last Revised: 2025-9-4
At Ciivo Team, we hold the protection of your personal information in the highest regard. This Privacy Policy explains in detail how Ciivo (referred to herein as "we," "our," or "us") gathers, uses, shares, and secures the data you provide when using the Ciivo mobile application (the "Service"). By accessing or using the Service, you acknowledge that you have read, understood, and agreed to the terms outlined below. If you do not agree, please discontinue use of the Service immediately.
When you engage with the Ciivo Service, we may collect several types of information, as described below:
When creating an account, updating your profile, or using certain features, you may choose to share:
· Full name, contact email, and birthdate
· Account username, profile picture, bio, and other optional profile details
· Any other information you actively submit through the Service (e.g., feedback, support requests)
As you use the Service, we automatically collect technical and usage-related data, including:
· Device specifications (e.g., model, hardware, operating system version)
· Network details (e.g., connection type, IP address)
· Unique device identifiers (e.g., IMEI, advertising IDs)
· Usage patterns (e.g., features used, session duration, pages visited, interactions with content)
With your explicit permission, we may access your device’s location information (either precise or approximate) to enhance Service functionality, such as providing location-based features or improving user experience. You can manage this permission through your device settings at any time.
We utilize cookies, web beacons, and similar tracking technologies to analyze Service performance, customize your experience, and deliver content tailored to your interests.
We process the collected data for the following purposes:
· To operate, maintain, and improve the core functionality of the Service
· To personalize your experience by tailoring content, recommendations, and features to your preferences
· To address your questions, resolve issues, and provide customer support
· To monitor and enhance the security of the Service, including detecting and preventing fraud or unauthorized access
· To comply with applicable laws, regulations, or legal obligations, and to enforce our Terms of Service
Your data may be disclosed in the following scenarios:
· With Your Explicit Consent: When you directly authorize us to share specific information (e.g., with third-party apps you connect to Ciivo).
· With Service Providers: With trusted partners who assist us in delivering the Service (e.g., cloud hosting, data analytics, payment processing). These partners are contractually obligated to protect your information and use it only for authorized purposes.
· For Legal Compliance: If required by law, court order, or government request, or to protect our rights, property, or safety, or that of our users or the public.
· In Business Transitions: In the event of a merger, acquisition, sale of assets, or other corporate restructuring, your information may be transferred as part of the transaction, provided the receiving party agrees to safeguard it consistent with this policy.
We implement industry-standard security measures, including encryption, access controls, and regular system audits, to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission or storage is entirely secure. We cannot guarantee absolute security, and you use the Service at your own risk.
Depending on your country or region of residence, you may have the following rights:
· Access and Correct: View and update your personal information through your account settings within the Service.
· Request Deletion: Ask for the permanent removal of your personal data by contacting us at the email address provided below.
· Opt-Out of Marketing: Unsubscribe from promotional communications by following the instructions in the messages or adjusting your notification settings in the Service.
· Restrict Processing: In certain cases, request that we limit how we use your information.
To exercise these rights, please contact us using the details in the "Contact Us" section. We will respond to your request in a timely manner, as required by law.
The Service is not intended for individuals under the age of 17. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently received data from a minor, we will take steps to delete it promptly. If you believe a minor has provided information to us, please contact us immediately.
Your information may be transferred to and processed in countries outside your country of residence, where privacy laws may vary. By using the Service, you consent to such cross-border transfers, including to countries where data protection standards may differ from those in your jurisdiction.
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the Service. When we make material changes, we will notify you by posting the updated policy in the Service, sending a message to your registered email address, or through other prominent means. The "Last Revised" date at the top will indicate when the policy was last updated. Your continued use of the Service after the effective date of changes constitutes your acceptance of the revised policy.
If you have questions, concerns, or feedback about this Privacy Policy or our data practices, please contact us at:
Email: yangjunkeng9967@163.com
We appreciate your trust in Ciivo and are committed to protecting your privacy.